Most of us are sick and tired of Zoom meetings. The quick move from office to work-from-home changed the way we communicate and develop relationships. Sadly, we are using a valuable tool (Zoom for most of us) to replace meetings, instead of vastly improve them.
Ask yourself, what other technology advances are we using to copy our previous methods rather than actually improve our business? That describes many ERP implementations, and many other “software solutions.”
Technology is not a solution. It is an enabler. People still have to think.