When a recorded message for customers is considered a snide comment you’ve failed. Yet the way to fix that is not to prevent customers from …
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My Call is Not Important to You
Category Archives: Problem Solving
Stop the Pendulum!
Following the inflation, high interest rates, and economic downturn of the late 1970s and early 1980s, American manufactures felt significant price pressures. They, wrongly, believed …
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Digital Transformation: Blockchain
It is always smart to start with a business case before deciding to move forward with a specific technology in your digital transformation. The same …
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Should Your Products Be Smart?
Prior podcasts have introduced the digital transformation business categories of “machine health” and “connected employees.” In this episode we discuss “smart products.” Some manufacturing products …
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Digital Transformation – Connected Employees
Connected employees is a phrase that can intimate workers and confuse leadership. When clarified, it becomes an integral part of your digital transformation. Connected employees …
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“Reducing Lead Time” is Ambiguous
In last week’s podcast I suggested any effort to reduce lead time start with the obvious (not to all, sadly). Define it. And I encourage …
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To Reduce Lead-Time, First Define It
Leadtime is either a competitive advantage, or a competitive disadvantage to your manufacturing business. Most of you want to improve it, i.e., reduce it. That …
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Why Strategy Must Lead Product
It’s easy to become enamored with a product concept. The concept of the possible is exciting. But if you want to make a difference, or …
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The Why, When, Where, and How Much of Data Collection
Industry 4.0 is all about the wise capture, analytics, and use of data. Typically companies seek to improve the speed and quality of decision-making, often …
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To Automate, Or Not To Automate
Industry 4.0 is the topic of conversation in manufacturing today. But most of us have not yet figured out all we can and should do …
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