When I was growing up in manufacturing a primary point of friction between leadership and production workers was “quality or quantity.” Leaders did not understand …
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Don’t Accept False Choices
Category Archives: Leadership
Attracting the Best Candidates
As manufacturers are searching high and low for employees, it is crucial that we not make bad hiring decisions out of a sense of desperation. …
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Getting From Here to There
I hope you have a mission for why your manufacturing company exists, and that you have some kind of vision for what it should look …
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How to Learn From Experience
Well, you’ve certainly had a chance to see just how strong your supply chain is, as well as how well your organization can plan and …
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Covid Uncertainty in 2021
In a recent webinar, attendees responded to a poll by answering that uncertainty around Covid is one of the biggest concerns about 2021. It shouldn’t …
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AI for Manufacturing Leaders
Since IBM’s Watson, many have hoped that Artificial Intelligence, or AI, would be able to rummage through a pile of data, pick out what is …
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Killing Customer Service
I believe Operations should be responsible for customer retention and customer service. Marketing creates awareness, Sales brings in new customers, and it is operational performance …
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Design Your Manufacturing Business
If your manufacturing business is not designed to ensure robust processes within speed, cost, quality, and agility parameters; if your business is not designed to …
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Problem Solve, or Innovate?
There are those who say problem solving looks backwards and innovation looks forward. I would argue that sometimes effective problem solving requires innovation and sometimes …
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Thank You
The words “thank you,” said with honest energy mean a lot to the person receiving them. This has been one heck of a year for …
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