Partner. Relationship business. It all sounds so good. But then reality slaps you up the side of the head. In a true partnership, can one …
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Partnerships and Unilateral Changes
Category Archives: Constituencies
Could You Make A Forever Promise?
The business model in manufacturing and distribution has long been own it, sell it, get paid for it. For most of those companies, it still …
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My Call is Not Important to You
When a recorded message for customers is considered a snide comment you’ve failed. Yet the way to fix that is not to prevent customers from …
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Does Your Excellence Matter?
In manufacturing we constantly talk about continuous improvement to move ever closer to excellence. But if we increase productivity by 5% per year, are we …
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Firing Customers
Not all markets are good markets for you. Not all customers are good customers for you. And not all orders are good orders for you. …
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Should Your Products Be Smart?
Prior podcasts have introduced the digital transformation business categories of “machine health” and “connected employees.” In this episode we discuss “smart products.” Some manufacturing products …
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“Reducing Lead Time” is Ambiguous
In last week’s podcast I suggested any effort to reduce lead time start with the obvious (not to all, sadly). Define it. And I encourage …
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Lessons From Children Bowling
Think about bowling. The American kind. Where we, hopefully, roll the ball down the lane to knock over a set of 10 pins. As children, …
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To Automate, Or Not To Automate
Industry 4.0 is the topic of conversation in manufacturing today. But most of us have not yet figured out all we can and should do …
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Why Do They Stay?
Manufacturing in early 2022 faces a number of challenges, varying by location and industry. But the one most of you share is the inability to …
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