Well, you’ve certainly had a chance to see just how strong your supply chain is, as well as how well your organization can plan and execute shifts in volume and mix. More importantly, you have likely seen weaknesses in the multi-level understanding of the supply chain, including towards the customer.
As you’ve gained 12 months experience dealing with how this particular pandemic impacted your business, it’s important that you no longer let it absorb more attention than it needs to.
Now is time to strategize your future, using what you’ve learned.
I challenge you to answer these 4 questions: