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Category Archives: Constituencies

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Lessons From Children Bowling

Apr 13, 2022

Think about bowling. The American kind. Where we, hopefully, roll the ball down the lane to knock over a set of 10 pins. As children, …

https://podcasts.captivate.fm/media/662058ea-8497-4a8b-9a54-40939ea145e7/Defining-20the-20Bumpers-20-204-11-22-203-43-20PM-converted.mp3

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To Automate, Or Not To Automate

Mar 23, 2022

Industry 4.0 is the topic of conversation in manufacturing today. But most of us have not yet figured out all we can and should do …

https://podcasts.captivate.fm/media/4f2c5a09-81fb-4ffb-ae2c-62ded46ab8ac/to-automate-or-not-to-automate-3-21-22-3-59-pm-converted.mp3

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Why Do They Stay?

Jan 12, 2022

Manufacturing in early 2022 faces a number of challenges, varying by location and industry. But the one most of you share is the inability to …

https://podcasts.captivate.fm/media/81d6de19-bcf1-4065-9a34-c2f36afa3205/why-do-they-stay-1-11-22-5-58-pm.mp3

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Micromanage Vs. Disciplined Follow Up

Dec 8, 2021

No one wants to be micromanaged, and no leader wants to be called a micromanager. But if leaders are not following up with their teams …

https://podcasts.captivate.fm/media/2ae9b5ad-5265-462c-af29-6d5e90c19110/follow-up-or-micromanaging-band-12-6-21-5-21-pm.mp3

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Implications of Transparency

Oct 6, 2021

Full transparency is coming to your manufacturing business. People are demanding it. Technology is enabling it. The 2021 supply chain disruptions demonstrated the need for …

https://podcasts.captivate.fm/media/fc560b78-5e7c-45d3-9ac6-f24b9ec800ad/implications-of-transparency-9-27-21-2-12-pm.mp3

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PreOrder Benefits: Manufacturing Mastery

Aug 4, 2021

My book Manufacturing Mastery: The Path to Building Successful and Enduring Manufacturing Businesses will be available September 1, 2021. For pre-orders, I am offering benefits …

https://podcasts.captivate.fm/media/93dff62d-f8e2-400a-b78f-1e35027364bc/manufacturing-mastery-preorder-benefits-8-2-21-3-34-pm.mp3

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How to Define a Mission that Matters

Jun 23, 2021

Saying your mission is to be the best at whatever it is that you do, using whatever technology you use, is meaningless to the outside …

https://podcasts.captivate.fm/media/7f9397f2-2146-4fce-95be-e4253648f94c/a-walk-through-defining-mission-6-21-21-4-23-pm.mp3

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Why Mission Matters to Your Business

Jun 16, 2021

Mission, vision, and core value statements were once considered serious. And then fluff, because companies had them, but didn’t live them. Thank goodness we’re never …

https://podcasts.captivate.fm/media/d2bfb55f-22d9-4f92-b094-afae18811080/why-mission-matters-6-14-21-3-16-pm.mp3

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How User Controlled Pull Impacts Manufacturing

Mar 24, 2021

People want what they want when they want it. That’s hardly a crazy concept; just one most manufacturers don’t believe applies to them. But it …

https://podcasts.captivate.fm/media/7adc8dfa-4da1-4613-9013-df8557cce091/how-user-defined-pull-impacts-you-3-22-21-10-54-am.mp3

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Killing Customer Service

Feb 16, 2021

I believe Operations should be responsible for customer retention and customer service. Marketing creates awareness, Sales brings in new customers, and it is operational performance …

https://podcasts.captivate.fm/media/9823b272-a395-417e-ad13-6163b8707dce/killing-customer-service-2-15-21-7-34-pm.mp3

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