Loyalty must be very important to companies today. Hotels, airlines, rental cars all offer loyalty programs. So to do clothing and grocery stores. Even my …
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Earning Loyalty The Easy Way
Monthly Archives: November 2020
Is Your Leadership Adequate?
For many years the phrase fit for purpose referred to whether or not a consumer product could adequately perform the function or functions for which …
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What the 3rd Wave Means for You
What a few months ago we called crisis and swirling ambiguity we now call life. Spreading equipment apart, requiring facemasks inside, sanitizing every surface that …
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We All Need a Lifeline
A few days ago, I received an email from the owner/CEO of a former client company, saying “I think I need to hire you.” The …
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