By changing what we call something, we don’t make it any more valuable. Yet in many companies today we use popular words like transformation and …
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A Rose Is a Rose; A Skunk Cabbage Is Not a Rose
How To Learn From a Plant Visit
I’ve yet to visit an operation where I couldn’t learn something. It’s all about preparation, focus, and expectations. Consider these ideas on how to maximize …
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Quality and Education Are Free
Phillip Crosby stunned many when in 1980 he published the book Quality is Free. In manufacturing we believed there was a choice between quality and …
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When Bad Things Happen To Good Companies
Life isn’t fair. Neither is business. It’s important to be ready when bad things happen. The Boy Scouts said “be prepared.” It’s hard to argue …
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What Is Winning?
Without understanding the game and our role in it; without a scoreboard that reflects our impact on success – how do we know if we’re …
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Complacent Competency
When a company has made significant gains in operational efficiency and believes it has an ingrained improvement mentality, it can be tempting to let the …
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Avatars Much More Important Than A Movie
We can all learn from anyone if we want to. But it is especially important to have avatars – people who embody the traits or …
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Patrick Daly of Interlinks Interviews Rebecca Morgan
“Interlinks with Patrick Daly”. On today’s show Patrick is joined by Rebecca Morgan from Fulcrum ConsultingWorks, Inc.
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Are breakthrough products driven by sociology or technology
A great product or service can be provided before its time, or after, or exactly right. Sociology is as important to that timing as technology …
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Building the culture that you want to work in
An unpleasant culture will not attract the best. Not the best customers, suppliers, employers or investors. Whether you want a culture of collaboration, of innovation, …
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