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Monthly Archives: December 2022

How Outdated is Your Job?

Dec 28, 2022

Are you a pneumatic tube operator? A COO is not a COO is not a COO. While the title Chief Operating Officer should indicate range …

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https://podcasts.captivate.fm/media/418d4e27-3a2c-4ec2-ad94-33cafb6d636e/Is-Your-Job-Outgrowing-You.mp3
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My Call is Not Important to You

Dec 21, 2022

When a recorded message for customers is considered a snide comment you’ve failed. Yet the way to fix that is not to prevent customers from …

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https://podcasts.captivate.fm/media/166c0370-cf7d-43ee-8fad-9c40a8a99156/20-22-11-34-AM.mp3
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Excellence Betrayed by Mediocrity

Dec 14, 2022

The Cleveland Clinic is widely recognized as one of the best medical systems in the world. And its delivery of medical services deserves that recognition. …

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Moving Manufacturing Operations From China Because…..

Dec 7, 2022

A number of manufacturers have announced plans to leave China, primarily due to the upheaval in Hong Kong and impacts of the government’s “zero covid” …

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