A great product or service can be provided before its time, or after, or exactly right. Sociology is as important to that timing as technology …

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An unpleasant culture will not attract the best. Not the best customers, suppliers, employers or investors. Whether you want a culture of collaboration, of innovation, …

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Why don’t we treat the important physical assets of our manufacturing companies with the love and attention we would give a Lamborghini? Infrastructure may not …

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The fire chief in town is not consumed by fighting fires. Why would a good leader be? Time to think and learn is the most …

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