Case Study III

OPERATIONS TURN-AROUND FOR FAMILY-OWNED BUSINESS

Problem: As one generation succeeded another, the pressing need to improve Operations moved to the front burner.

Solution: Fulcrum was engaged to devise a strategy to turn around Operations while preparing the 3rd generation first-time plant manager to grab the reins. We began by defining short-term, medium-term, and longer-term visions of Operations. That establishment of a common view of what we wanted to accomplish, and how intermediate steps would look, was a critical first step. Once we developed agreement on the goals, we defined the strategy for how to get there. We then addressed priorities, roles and responsibilities, and yes, interface with sales, finance, and administration.

Result: In less than 60 days increased output and improved quality resulted in improved on-time delivery and reduced costs. The operation showed a profit for the first time in years.

If these results are what you seek, email Fulcrum.

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